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Young Caucasian women being interviewed by Black man in office

Directions: Respond to this email as if you are Roger. Make TWO requests for additional information about Tamara.

Hi Roger,

I’m sure your schedule is very busy, so this email is simply to remind you of our upcoming interview with Tamara Rosen, who is a candidate for the lab manager position.

The interview will be at 4:00pm on Tuesday, July 2, in my office.

Please let me know if there’s anything I can help you with to prepare to interview this candidate.

Sophia Capella

Hyacinth and tag with word "welcome"

Directions: Read the email. Respond as if you have recently moved to a new city. In your email to the committee, make at least TWO requests for information.

From:  Dale City Welcome Committee
To:  New Dale City Resident
Subject:  Welcome to your new home!
Sent:  July 23

Welcome! We would like to be the first to welcome you to Dale City. We know that there are many things to do when you move, from finding your way around town to setting up your utilities. Please contact us if you need any help at all.


FOR SALE BY OWNER sign in front of house

Directions: Respond to the email as if you are trying to sell your house privately. Answer the questions and provide at least TWO details about the neighbourhood and ONE reason why you can or can't negotiate the price.

To: Homeowner
From: Taryn Kent
Subject: Your home
Sent: January 7

Hello. I've been looking at the photo gallery of your online home buyer's ad. Congratulations on trying to sell your home without a real estate agent. It is difficult (we have done it twice) but is worth the effort if you find a reasonable buyer. My sister is interested in buying a home in your region. Your home could be ideal if you are willing to negotiate the price. Your asking price is about $10,000 above her budget. She also wants to live near an elementary school and a bus route. I'm not sure if your home is near these amenities. Could you let me know about these details? Most importantly, are you open to negotiation on the price? Please let me know when the house would be available for viewing.

Thank you.
Taryn Kent

Magazines, cellphone, coffee pot and mug on white table


  1. Read the email.
  2. Respond as if you are a businessperson interested in subscribing to the Journal of Business News. In your e-mail, ask THREE questions.


From: Journal of Business News
To: Business professionals
Subject: Subscribe
Sent: December 2, 20--

Dear Business Professional:

The Journal of Business News brings you all the latest news about important developments in the international business world. It is read by thousands of businesspeople like you in over 40 countries around the world. Subscribe today and receive a 30% discount off the regular price.

People meeting in a small conference room in casual clothes


  1. Read the email.
  2. Respond as if you are a member of the Social Committee. In your e-mail, explain ONE problem and make TWO suggestions.


From: George Pinkney
To: Social Committee members
Subject: Meeting
Sent: April 12, 20--

It is time for a meeting of the Social Committee. We need to start planning the annual year-end party. I would like all members of the committee to meet next Friday morning from 9 to 11 in Conference Room A. Please let me know as soon as possible if you are available to attend the meeting.

Thank you,
George Pinkney
Social Committee Chair

Shark underwater at night

Below are bar graphs showing fatal shark attacks in Southern and Western Australia. Summarise the information by selecting and reporting the main features, and make comparisons where relevant.



Business trade fair

You recently visited a business tech trade fair and are very interested SimpleTalk, a product that simplifies business answering systems. You would like to purchase a SimpleTalk system for all four branches of your company.

Write an email to the vendor requesting information and setting up a time to talk further.

Wind turbines in a field

Below is a pie chart of the sources of electricity generation in California, USA, in 2018. 

Summarise the information by selecting and reporting the main features, and make comparisons where relevant.

Calculator and notepad placed over stack of USA dollars

The graph below shows the average wages for salaried and full-time workers in the U.S.

  1. Describe the information in the graph. What does it tell you?
  2. Why might it be important to have this data? Who might want to know, and how would they use it?

"Future Shop" storefront

How have shopping habits changed over recent years? Describe how people used to shop compared to how they shop now. Who benefits from these changes? Who is hurt by them?

Be sure to use specific examples to support your answer.


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