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close-up woman's hands writing on calendar on bed with laptop

Write an email to your employer explaining why you will be absent from work on Tuesday of next week.

charts graphs calculator pencils magnifying glass color

You are the team leader of a project for a new client. You sent a document to your client with your team's proposal 3 days ago. The client hasn't responded yet. 

Write an email to the client asking if they've read the proposal yet. Ask them to respond by the end of the week.

Meet Meeting Memo Time Handwritten Note Memory

You have run into a problem with a project. Write an email to your supervisor, asking to meet and talk about the problem. 

  • Project: A new product from your company.
  • Your task: Marketing the product by a certain date.
  • Problem: The design of the product has just been changed, so you have to change your advertising plan. You will not be able to meet the deadline.
money coins girl hands close-up

Your uncle gave you $50 (€40) for your birthday. Write an email thanking him for the gift.

White woman, laptop, work, pajamas, window, typing, computer, technology, people, girl

You were just matched up with a pen-pal who lives in another country. Write an email introducing yourself and telling them a little bit about your country.

Birthday candles spelling Happy Birthday

Your friend's birthday is today. You live too far away to celebrate with them in person. Write an email wishing them a Happy Birthday.

two hands shaking hands with globe and images of people's heads surrounding it; blue

Situation: Your team, together with a team from another company, have successfully finished a project for a client.

Task: Write an email to the project manager of the other team, thanking the team for their work.

post-it note with word "supplier" on desk next to computer keyboard and fountain pen

Situation: You have found a new supplier online that you are interested in.

Task: Write an email requesting information about their product. Make at least 2 requests.

Magnifying glass, words "Website Audit" on a small blackboard

Directions: Respond to this email as though you are Ms. Uchida. REQUEST a quotation that includes a competitive analysis, and ask TWO questions about their service. (Possible questions include when the audit might happen, how long it will take, if the website will need to be inactive during the audit, etc.)

Dear Ms. Uchida,

We’d like to thank you for sending in your inquiry on November 6th regarding a quotation for auditing your website.

Based on an initial estimation, we are happy to offer you a quotation based on your requests. Please find the official pricing quotation attached to this email. Note that this quotation includes website performance, search engine, and conversion rate optimization. Should you want additional services, we’d be happy to discuss it further with you and provide another quotation.

Please do not hesitate to get back to us with any questions about the quotation or our services.

Yours sincerely,

Amina Khouri, Sales Manager

[Attached quotation]

Contract, laptop, medical supplies

Directions: Respond to this email as though you are Dr. Moncrief. Suggest ONE possible time to meet, and ask TWO questions about their service.

Dear Dr. Moncrief,

I would like to take a moment to introduce myself and my company. My name is Michael Hartnett and I am a sales manager at HealthCo. Our company provides customers with cutting-edge technology for all their medical supply needs.

At HealthCo, there are a number of services we can offer, such as inventory tracking, ordering supplies, and billing. Our employees are highly dedicated and are willing to help you with your every need. 

I’d love the opportunity to speak or meet with you to discuss your needs further and to tell you more about how HealthCo can help you succeed. You can contact me at 888-HealthCo(888-432-8426), ex. 123, with any questions you may have.

Thank you,



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