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Email

Magnifying glass, words "Website Audit" on a small blackboard

Directions: Respond to this email as though you are Ms. Uchida. REQUEST a quotation that includes a competitive analysis, and ask TWO questions about their service. (Possible questions include when the audit might happen, how long it will take, if the website will need to be inactive during the audit, etc.)

Dear Ms. Uchida,

We’d like to thank you for sending in your inquiry on November 6th regarding a quotation for auditing your website.

Based on an initial estimation, we are happy to offer you a quotation based on your requests. Please find the official pricing quotation attached to this email. Note that this quotation includes website performance, search engine, and conversion rate optimization. Should you want additional services, we’d be happy to discuss it further with you and provide another quotation.

Please do not hesitate to get back to us with any questions about the quotation or our services.

Yours sincerely,

Amina Khouri, Sales Manager

[Attached quotation]

Contract, laptop, medical supplies

Directions: Respond to this email as though you are Dr. Moncrief. Suggest ONE possible time to meet, and ask TWO questions about their service.

Dear Dr. Moncrief,

I would like to take a moment to introduce myself and my company. My name is Michael Hartnett and I am a sales manager at HealthCo. Our company provides customers with cutting-edge technology for all their medical supply needs.

At HealthCo, there are a number of services we can offer, such as inventory tracking, ordering supplies, and billing. Our employees are highly dedicated and are willing to help you with your every need. 

I’d love the opportunity to speak or meet with you to discuss your needs further and to tell you more about how HealthCo can help you succeed. You can contact me at 888-HealthCo(888-432-8426), ex. 123, with any questions you may have.

Thank you,

Michael

Young Caucasian women being interviewed by Black man in office

Directions: Respond to this email as if you are Roger. Make TWO requests for additional information about Tamara.

Hi Roger,

I’m sure your schedule is very busy, so this email is simply to remind you of our upcoming interview with Tamara Rosen, who is a candidate for the lab manager position.

The interview will be at 4:00pm on Tuesday, July 2, in my office.

Please let me know if there’s anything I can help you with to prepare to interview this candidate.

Best,
Sophia Capella

Hyacinth and tag with word "welcome"

Directions: Read the email. Respond as if you have recently moved to a new city. In your email to the committee, make at least TWO requests for information.

From:  Dale City Welcome Committee
To:  New Dale City Resident
Subject:  Welcome to your new home!
Sent:  July 23

Welcome! We would like to be the first to welcome you to Dale City. We know that there are many things to do when you move, from finding your way around town to setting up your utilities. Please contact us if you need any help at all.

 

FOR SALE BY OWNER sign in front of house

Directions: Respond to the email as if you are trying to sell your house privately. Answer the questions and provide at least TWO details about the neighbourhood and ONE reason why you can or can't negotiate the price.


To: Homeowner
From: Taryn Kent
Subject: Your home
Sent: January 7

Hello. I've been looking at the photo gallery of your online home buyer's ad. Congratulations on trying to sell your home without a real estate agent. It is difficult (we have done it twice) but is worth the effort if you find a reasonable buyer. My sister is interested in buying a home in your region. Your home could be ideal if you are willing to negotiate the price. Your asking price is about $10,000 above her budget. She also wants to live near an elementary school and a bus route. I'm not sure if your home is near these amenities. Could you let me know about these details? Most importantly, are you open to negotiation on the price? Please let me know when the house would be available for viewing.

Thank you.
Sincerely,
Taryn Kent

Magazines, cellphone, coffee pot and mug on white table

Directions

  1. Read the email.
  2. Respond as if you are a businessperson interested in subscribing to the Journal of Business News. In your e-mail, ask THREE questions.

Email

From: Journal of Business News
To: Business professionals
Subject: Subscribe
Sent: December 2, 20--

Dear Business Professional:

The Journal of Business News brings you all the latest news about important developments in the international business world. It is read by thousands of businesspeople like you in over 40 countries around the world. Subscribe today and receive a 30% discount off the regular price.

People meeting in a small conference room in casual clothes

Directions

  1. Read the email.
  2. Respond as if you are a member of the Social Committee. In your e-mail, explain ONE problem and make TWO suggestions.

Email

From: George Pinkney
To: Social Committee members
Subject: Meeting
Sent: April 12, 20--

It is time for a meeting of the Social Committee. We need to start planning the annual year-end party. I would like all members of the committee to meet next Friday morning from 9 to 11 in Conference Room A. Please let me know as soon as possible if you are available to attend the meeting.

Thank you,
George Pinkney
Social Committee Chair

Business trade fair

You recently visited a business tech trade fair and are very interested SimpleTalk, a product that simplifies business answering systems. You would like to purchase a SimpleTalk system for all four branches of your company.

Write an email to the vendor requesting information and setting up a time to talk further.

Red pen lying on paper with corrections to text

It is very important to proofread a business email before you send it. Errors give a bad impression and make you sound less professional.

Below you will find a sample email with 9 errors in it. Correct as many as you can find and write out the finished, corrected email.

Dear Mr. Jenson:

It was a pleasant to meet you last week at the local Chamber of Commerce lunch. Your description of the work that you're company does was very interesting, and I believe that I could be able to help you. I worked as a freelance designer for several years and many of my clients in the local area and nationwide have been happy with what I did for them. I can provide several references from satisfied clients.

If you would like to discuss this, please call me at 555-555-5555 so we can make a meeting. I look forward to your response

I have been thinking about the problem that you described and believe that I might havea solution for you. I would like to meet with you to explain the idea I have and how we can progress it to benefit your company. I have attached a copy of our broshure.

Catch you later,

Ms. Ahtel

Laptop computer, password protection

You are the CSO (Chief Security Officer) of a digital products manufacturer. Recently there has been a breach of security by an outside hacker. In response to this threat, you are asking all employees to change their passwords. 

Write a company-wide email to explain the situation and request the change in passwords.

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