TO: Ajax Computer Corp.
FROM: Katya Karnov
SUBJECT: Broken computer
I am writing to request a replacement for a computer I bought a year ago that has already stopped working. I took it to the repair shop and they said it was a problem with the motherboard and would cost so much to fix, I might as well get a new computer. I've lost the original receipt but I did buy the extended warranty plan so I should be able to get it replaced. Please let me know how to exchange this one for a new one that works.
[You are a customer service representative at Ajax Computer Corp. Decide whether or not you will exchange Katya's computer for a new one, then write her an email explaining your choice. Give two reasons, and instructions about what to do next.]
Is it better to graduate as fast as possible and get out into the workforce, or should you take your time with your studies and put graduation out of your mind? Imagine you are advising your child. What would you tell them?
Companies and labour unions in France have agreed to limit business emails after 6pm to help improve their work-life balance and well-being. Do you think this is a good idea? Is it even possible in your job?