You are the owner of a car that you want to sell for $4000. You've put an ad in the local paper, and someone has emailed you for more information. Respond to their email (below), answering their questions and providing any other information that might help persuade them to purchase the car.
To: Car owner
From: Shana Lewis
Subject: Your car for sale
Sent: August 21
I saw your ad in the paper about your car for sale. Can you give me some more information about it? How old is it? How many miles (km) does it have on it? Are there any things that will need to be repaired right away? I'd also like to know if the price is negotiable.
Interviewers want to know how you handle the failures that are bound to happen. They also want to see your attitude toward failure. It is easier to talk about successes, but you must be able to talk about your failures, too.
Write your answer as though you are actually in an interview.
You recently visited a business tech trade fair and are very interested SimpleTalk, a product that simplifies business answering systems. You would like to purchase a SimpleTalk system for all four branches of your company.
Write an email to the vendor requesting information and setting up a time to talk further.
Directions: Respond to the email as if you are trying to sell your house privately. Answer the questions and provide at least TWO details about the neighbourhood and ONE reason why you can or can't negotiate the price.
From: Taryn Kent
Subject: Your home
Sent: January 7
Hello. I've been looking at the photo gallery of your online home buyer's ad. Congratulations on trying to sell your home without a real estate agent. It is difficult (we have done it twice) but is worth the effort if you find a reasonable buyer. My sister is interested in buying a home in your region. Your home could be ideal if you are willing to negotiate the price. Your asking price is about $10,000 above her budget. She also wants to live near an elementary school and a bus route. I'm not sure if your home is near these amenities. Could you let me know about these details? Most importantly, are you open to negotiation on the price? Please let me know when the house would be available for viewing.
TO: Ajax Computer Corp.
FROM: Katya Karnov
SUBJECT: Broken computer
I am writing to request a replacement for a computer I bought a year ago that has already stopped working. I took it to the repair shop and they said it was a problem with the motherboard and would cost so much to fix, I might as well get a new computer. I've lost the original receipt but I did buy the extended warranty plan so I should be able to get it replaced. Please let me know how to exchange this one for a new one that works.
[You are a customer service representative at Ajax Computer Corp. Decide whether or not you will exchange Katya's computer for a new one, then write her an email explaining your choice. Give two reasons, and instructions about what to do next.]
Directions: Respond to this email as though you are Ms. Uchida. REQUEST a quotation that includes a competitive analysis, and ask TWO questions about their service. (Possible questions include when the audit might happen, how long it will take, if the website will need to be inactive during the audit, etc.)
Dear Ms. Uchida,
We’d like to thank you for sending in your inquiry on November 6th regarding a quotation for auditing your website.
Based on an initial estimation, we are happy to offer you a quotation based on your requests. Please find the official pricing quotation attached to this email. Note that this quotation includes website performance, search engine, and conversion rate optimization. Should you want additional services, we’d be happy to discuss it further with you and provide another quotation.
Please do not hesitate to get back to us with any questions about the quotation or our services.
Below is a graph of carbon dioxide emissions per capita for different regions of the world. The total emissions of a region is represented by a rectangular area. The height of each rectangle is proportional to the emissions per capita, and the width is proportional to the population of the represented region. The regions are sorted by emissions per capita, from the highest to the lowest.
Summarise the information by selecting and reporting the main features, and make comparisons where relevant.
Some large companies are making the switch to English as the official in-house language. What do you think about it? What are the pitfalls of such a move? What is to be gained? Would you like for your company to have such a policy?