TO: Ajax Computer Corp.
FROM: Katya Karnov
SUBJECT: Broken computer
I am writing to request a replacement for a computer I bought a year ago that has already stopped working. I took it to the repair shop and they said it was a problem with the motherboard and would cost so much to fix, I might as well get a new computer. I've lost the original receipt but I did buy the extended warranty plan so I should be able to get it replaced. Please let me know how to exchange this one for a new one that works.
[You are a customer service representative at Ajax Computer Corp. Decide whether or not you will exchange Katya's computer for a new one, then write her an email explaining your choice. Give two reasons, and instructions about what to do next.]
Imagine you have just attended a lecture at your university, given by an expert in your field of study. Write an email to the speaker expressing your appreciation for the lecture and requesting further contact. You would like to talk more with the speaker about their topic to help you with your own studies.
What strategies do companies use to persuade us to buy products and services? Describe a good ad campaign and say why you think it is effective. Also write about a bad ad campaign. Say what they did wrong and suggest how they could have done a better job.
You recently visited a business tech trade fair and are very interested SimpleTalk, a product that simplifies business answering systems. You would like to purchase a SimpleTalk system for all four branches of your company.
Write an email to the vendor requesting information and setting up a time to talk further.