You recently visited a business tech trade fair and are very interested SimpleTalk, a product that simplifies business answering systems. You would like to purchase a SimpleTalk system for all four branches of your company.
Write an email to the vendor requesting information and setting up a time to talk further.
It is very important to proofread a business email before you send it. Errors give a bad impression and make you sound less professional.
Below you will find a sample email with 9 errors in it. Correct as many as you can find and write out the finished, corrected email.
Dear Mr. Jenson:
It was a pleasant to meet you last week at the local Chamber of Commerce lunch. Your description of the work that you're company does was very interesting, and I believe that I could be able to help you. I worked as a freelance designer for several years and many of my clients in the local area and nationwide have been happy with what I did for them. I can provide several references from satisfied clients.
If you would like to discuss this, please call me at 555-555-5555 so we can make a meeting. I look forward to your response
I have been thinking about the problem that you described and believe that I might havea solution for you. I would like to meet with you to explain the idea I have and how we can progress it to benefit your company. I have attached a copy of our broshure.
You are the CSO (Chief Security Officer) of a digital products manufacturer. Recently there has been a breach of security by an outside hacker. In response to this threat, you are asking all employees to change their passwords.
Write a company-wide email to explain the situation and request the change in passwords.
TO: Ajax Computer Corp.
FROM: Katya Karnov
SUBJECT: Broken computer
I am writing to request a replacement for a computer I bought a year ago that has already stopped working. I took it to the repair shop and they said it was a problem with the motherboard and would cost so much to fix, I might as well get a new computer. I've lost the original receipt but I did buy the extended warranty plan so I should be able to get it replaced. Please let me know how to exchange this one for a new one that works.
[You are a customer service representative at Ajax Computer Corp. Decide whether or not you will exchange Katya's computer for a new one, then write her an email explaining your choice. Give two reasons, and instructions about what to do next.]